Cancellation policy

Purchase Options & Cancellation Policy

All services offered by Eminence Network Official are custom-built digital products. By purchasing any service, you agree to the following terms.

Purchase Options

• Full payment is required before work begins unless otherwise agreed upon in writing.
• Some services may offer staged delivery (e.g., draft → revision → final build).
• Add-ons, upgrades, or additional features requested after purchase may incur extra charges.

Order Processing

• Work typically begins within 24–72 hours after purchase and confirmation of project details.
• Delivery times vary depending on the complexity of the service purchased.

Cancellations

• Orders may be canceled before work has started for a full refund.
• Once work has begun, cancellations are not eligible for a full refund.
• Partial refunds may be issued at our discretion based on the amount of work completed.

Refund Policy

• Due to the digital and custom nature of our services, all sales are generally final.
• Refunds will not be issued for:
  • Change of mind after work has started
  • Lack of communication from the client
  • Failure to provide required project details

Revisions

• Most services include a limited number of revisions (defined per product).
• Additional revisions beyond the included amount may require extra payment.

Client Responsibility

• You are responsible for providing accurate and complete information needed to complete your service.
• Delays caused by missing information may impact delivery timelines.

Contact

If you have any issues with your order, please contact us and we will work to resolve it.